Why would an airline refuse a gate pass to someone who is providing support to a person with a developmental disability who cannot navigate the terminal independently? That’s what happened when US Airways denied Hannah Newmark, a volunteer assigned to meet Schofield a gate pass. In the Washington Post article, The Developmentally Disabled Face Extra Challenges When Flying, Hannah had to get assistance from someone else to find Schofield at the airport.
I just don’t get it.
For some individuals with developmental or intellectual disabilities, the ability to navigate an airline terminal requires support. This is a simple accommodation that doesn’t cost the airline and is already a regular procedure for children who are flying alone. Why can’t they make it available for adults with developmental or intellectual disabilities?
I understand that not all disabilities are noticeable, and that security at airports should be on alert. However, at what point do we start accepting certain accommodations as reasonable and other as not?
What’s your experience flying as an individual with a disability or supporting an individual with a disability? Tell us about your experience.
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