Bathrooms were dirty.
Cozy and relaxed atmosphere.
Cold, small table, crowded, and not enough chairs.
Accidentally used regular milk instead of almond milk and they fixed it.

Disability Awareness:   Welcoming, Talked directly to the person/people with disability, Friendly, Gave choices, Gave extra time, Respectful, Helpful with assistance or accommodation, Flexible service, Physically accessible, Accessible Parking