I am an Employment Specialist, one of my clients use a service dog at all times. I knew finding employment for my client would be difficult, but I am hopeful. Earlier this month I went to the K-Mart located in Norridge, IL to inquire about their hiring needs. I spoke to the manager she was very honest, said that this situation was new for her. She encouraged me to call the next day and speak with their Human Resources manager. When I called the Human Resources manager immediately stated that the dog will be a distraction and the management would not know what to do with it during store hours and was not receptive. I think K-Mart in Norridge is a great place to shop in. I had a great initial conversation with the manager, but I think that the Human Resources would benefit from further training.
Disability Awareness:
Unwilling or unhelpful with assistance or accommodations
Disability Awareness: Unwilling or unhelpful with assistance or accommodations