I went with the Ignite group to the CTA train station for Free Donuts for national Donuts day and I thought the customer service was okay because I thought the customer service was lacking a bit because the server looked impatient and a bit annoyed with me because I chose iced coffee and long john donuts instead of regular donuts holes, even though board was well lit and I can see the board.


Disability Awareness:   Welcoming, Gave me choices, Gave me extra time, Respectful

I did not buy anything.

Disability Awareness:   Friendly

Disability Awareness:   Friendly, Gave me choices

Disability Awareness:   Welcoming, Talked to me person-to-person, Gave me choices, Gave me extra time, Respectful, Physically accessible

I went to this location once, and I didn't really like it as much as I do other Dunkin' Donuts I've been into. Since it's in a CTA station, there isn't really a lot of space there, and there are no places to sit down and enjoy your food/drinks. Secondly, when I went there, I asked for a specific drink that I knew just about every other Dunkin' Donuts location had, and the employee I asked said they didn't have it, which I thought was frustrating. So, I decided not to order anything and get a drink elsewhere. I don't think I'll be back here, unless I'm taking the CTA for whatever reason and have no time to get coffee anywhere else.

Disability Awareness:   Talked to me person-to-person

Cafe was located in the Davis CTA station. Employees were respectful and patient, and gave choices. Cafe did not have seating area but was wheelchair accessible.

Disability Awareness:   Welcoming, Talked directly to the person/people with disability, Friendly, Gave choices, Gave extra time, Respectful, Helpful with assistance or accommodation, Flexible service, Physically accessible