I am disabled and although I used to love to shop at Ikea, I am so sad that I cannot anymore because they do not have motorized shopping carts for disabled people. They have a bunch of manual wheelchairs that I cannot use, and that are always sitting there unused by anyone. Also, whenever I have asked an employee to assist me ... I cannot believe their rude responses. Ikea is non-disabled friendly in so many ways. Shame on them. I was going to try the one in Bolingbrook, but I see someone else's review says the same thing about that location. I asked an employee why they had no motorized carts for disabled shoppers and she said because the aisles are too narrow! LOL. Maybe they should use some of their own organization products.

Disability Awareness:   Unfriendly, Inflexible service, Impatient with me, Unwilling or unhelpful when I needed assistance or accommodations