Phone number: (847) 839-0000 Location:860 North Roselle Rd, Hoffman Estates, IL 60169 * this business has multiple locations Website:http://www.laserquest.com/
Staff was very patient and friendly, even when my friend overstimulated, loud, and was causing a disruption. They were helpful, listened to direction/suggestions, and provided the space and time my friend needed to calm down. My friend was able to fully participate in the activity and we both had a wonderful time.
Disability Awareness:
Welcoming, Talked directly to the person/people with disability, Friendly, Gave extra time, Respectful, Helpful with assistance or accommodation, Flexible service, Accessible Parking
We have had a few outing here for our support group of young adults with Asperger's. I have never encountered a business that went above and beyond my expectations as they have. They are very kind and patient with all of our participants making sure they all are included and have fun. When registering at the desk, even though it was a Saturday and they were extremely busy, they didn't rush anyone and treated them respect. They took a group picture for us and emailed it to us, not an easy task on a Saturday considering we had 28 AS young adults playing. They were kind enough to provide a room for the parents to wait in while their kids were playing and made sure we were comfortable. Their follow up is excellent too. Definitely a place to keep in mind when looking for entertainment!
Disability Awareness:
Welcoming, Talked directly to the person/people with disability, Friendly, Gave extra time, Respectful, Helpful with assistance or accommodation
Disability Awareness: Welcoming, Talked directly to the person/people with disability, Friendly, Gave extra time, Respectful, Helpful with assistance or accommodation, Flexible service, Accessible Parking