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Brian R.
7:28pm 09/10/19

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The disability awareness training at the Oak Lawn Library was excellent! The staff were very welcoming and helpful. The biggest takeaway that I thought was very good is the library staff utilized the tips from the training, connecting the tips to how the libraries can be more accommodating for individuals with disabilities. I was happy to see the audience actively engage in the training and the role plays. This made the training a fun experience! Overall, the training was a huge success!

Disability Awareness:   Welcoming, Talked to me person-to-person, Asked me if I needed or wanted help, Friendly, Respectful, Helpful when I needed assistance or accommodation, Flexible service
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