Review Forrest's Duxler
This business has 5 positives and 0 negatives.
Forrest's Duxler Image

Forrest's Duxler

Category: Employer, Transport/Car Care, Disability-Aware Business
Phone number: (847) 251-3888
Location: 1201 Green Bay Rd, Wilmette, IL 60091
* this business has multiple locations
Website: http://www.duxlertire.com
Hours:
Mon-Thurs: 6:30a - 6:00p
Sat: 8:00a - 12:00p
Sun: closed
Forrest's Duxler provides complete vehicle maintenance and repair solutions for all makes and models of passenger and commercial vehicles. Full-service gas at prices that are below self-serve. We pump the gas, check the oil, clean the windshield and check tire pressure.
Disability Aware Features:
  • Extra assistance available
  • Hires or would like to hire qualified individuals with disabilities
  • Physically accessible
  • Trained staff
 
Review Forrest's Duxler
This business has 5 positives and 0 negatives.
Juilo gonzonliz
Juilo gonzonliz
8:36pm 08/01/11
Terrible!
Terrible!

Wow, I was happy. I pulled in for gas and had two, maybe three guys filling my gas. One was under the hood, the second was cleaning my windows and the third guy was talking to me. It was nice to have this service. Then it hit me. Why I had three guys working on putting fuel in my car...I started getting it from all three. You need new tires, your trans need to be cleaned, oil looks really dirty and, I would need a four wheel alinement. Now get this, the guy talking to me said, "pull in we can take care of you in less then an hour. Really, less then an hour?? To do all of this? Yes Sir. How much? Well we won't know that till we get you in the shop. Well, my $350 plus $450 for tires end up at $1745. RUKidding! Sucked in.

Disability Awareness:   Friendly
jake74
jake74
4:26pm 02/21/11
Great!
Great!

I went to this Duxler location this afternoon. Glenn, the owner, is very friendly and so are his employees. They even employ someone with a disability, which is great. I could hear work being done, so it's obvious that this is a great place to go if your vehicle needs repairs.

Disability Awareness:   Welcoming, Talked to me person-to-person, Asked me if I needed or wanted help, Friendly, Gave me choices, Gave me extra time, Respectful, Helpful when I needed assistance or accommodation, Has employees with disabilities, Flexible service, Physically accessible
Carol
Carol
8:01am 02/13/11
Great!
Great!

Duxler has THE BEST customer service... period. I recently pulled in for gas (always full serve, at no additional cost) and spoke to one of the guys about a wierd sound my car was making. He took a drive around town with me to assess. Then, he encouraged me to try the dealership first because it would possibly save me money if it was still under warranty! How honest is that?

Duxler has a group of honest, friendly, hard-working employees and I do know that they also have an employee with a disability.

I am aware of at least two people who purchase their gas here even though they live in Chicago and Northbrook. They have a (well-deserved) following of discerning customers.

And the best part of all? Free windshield solution fill-ups, window washing, and CANDY. Great job, Duxler guys!

Disability Awareness:   Welcoming, Friendly, Gave choices, Gave extra time, Respectful, Helpful with assistance or accommodation, Has employees with disabilities, Flexible service, Physically accessible
ymom
ymom
9:39pm 08/03/10

I remembered that Duxler on Greenbay Rd. is a Disability-Aware Business on JJ's List, so I decided to give it a try when I was in the neighborhood. When I pulled up to the self-serve island, a cheerful guy came out to pump my gas. I told him I wanted self-serve, but he offered to pump the gas and clean my windows without an extra charge. Wow! These days, you never get that kind of service. Now, every time I'm on Greenbay in Wilmette, and my tank is less than 1/2 full, I pull in to this Duxler station. Glad I found it on JJ's List.

Disability Awareness:   Welcoming, Friendly, Respectful, Helpful with assistance or accommodation, Flexible service, good old-fashioned customer service; you even get a smile!
Jaje
Jaje
6:23am 03/11/10

This place is great! If mobility is a challenge for you I highly recommend it! The guys come out with a huge, friendly smile and give you full service - fill your tank and clean your windows - at a self-service price. And they fill your washer fluid at no charge! They are so nice and accomodating.

Disability Awareness:   Welcoming, Talked directly to the person/people with disability, Friendly, Gave choices, Gave extra time, Respectful, Helpful with assistance or accommodation, Flexible service, Very helpful service!

 
e.g. 123 N Main, Clark & Lake or Lisle Metra

TO:

 
e.g. 123 N Main, Clark & Lake or Lisle Metra

DATE/TIME:
I want to
leave arrive
visual Calendar, screen readers may use the proceeding combo boxes to set the date

 
:
MODE:
How do you want to get there?
 
Train Bus Bicycling Walking
 

Submit:  goroo trip planner

Send to a Friend