The organization I work for got takeout from this Potbelly location a few years ago. Since Potbelly doesn't currently have gluten free bread, I got a salad instead. It was okay, nothing special. If I ate gluten, I'd definitely get a sandwich there next time.

Disability Awareness:   Welcoming, Friendly, Respectful, Physically accessible, Other, I would suggest starting to offer gluten free bread in order to be more accommodating to customers who are gluten free.

We are a group that often goes here for lunch. They have
Good service. They help us pay when we need help and they are very patient with us. For those in our group who communicate by pointing rather than with words, the staff holds out options like bread and toppings so that we can choose easily.

Disability Awareness:   Welcoming, Talked to me person-to-person, Asked me if I needed or wanted help, Friendly, Gave me choices, Gave me extra time, Respectful, Helpful when I needed assistance or accommodation, Flexible service, Physically accessible, Sometimes finding a close accessible parking space can be difficult. Also the noise level may bother those who are sensitive to that

The door might be a little hard to get through sometimes, but the service is amazing, the food is amazing, and the price is amazing. Friendly staff

Disability Awareness:   Welcoming, Talked directly to the person/people with disability, Friendly, Gave choices, Gave extra time, Respectful, Helpful with assistance or accommodation, Accessible Parking

they were accomodating to my needs. brought the list of condiments to my attention and I got to mark which ones I wanted. The were nice. The accomodated me with a bag to carry out my order.

Disability Awareness:   Welcoming, Talked to me person-to-person, Asked me if I needed or wanted help, Friendly, Gave me choices, Respectful, Helpful when I needed assistance or accommodation, Flexible service, Physically accessible

I called Potbellies and let them know I would be needing a vegan sandwich for a CIF training. They were very receptive of my needs and the guy I talked to was very nice.

Fellow vegans: rejoice in the glory of that which is Potbellies.

Disability Awareness:   Welcoming, Friendly, Respectful, Physically accessible