Verry Bad run Theatres
at Night time their is no staff on the top floor
and i think that a saftey issuess.
and the elvator brake down a lot.
plus No Candy counter you have to go back to
on the 1st Floor


Disability Awareness:   Not physically accessible, Unwelcoming, Avoided the person/people with disability, Ignored the person/people with the disability, Unfriendly, Inflexible service, Disrespectful, Rushed the person/people with disability, Impatient, Unwilling or unhelpful with assistance or accommodations

I have been to this theater since it first open back in the mid 90's,and think it is a really good theater to go see movies.It is the first theater that I have been to have screens on both floors(I am not really screening myself here.Kidding).

Disability Awareness:   Welcoming, Friendly, Gave me extra time, Respectful, Accessible Parking

It has nothing to do with the movies:
- They do not have an automatic door at the outdoor entrance to the theaters.
- They sometimes charge a person in a wheelchair as a child without asking first--not super-respectful.


Disability Awareness:   Not physically accessible

I've taken the pace bus to Northbrook Court by myself and have met a friend over there. My friend and I have walked around Northbrook Court together without an adult. Before the movie started, we walked over to AMC Theaters and bought our tickets. We saw the movie Avatar which was in Digital 3D. When we bought our tickets at the ticket booth, the employees at the ticket booth were friendly to us. When we paid for our tickets together and weren't sure which change should go to each of us, the guy at the ticket booth told us which change goes to which person. After we paid for our tickets, the guy at the ticket booth gave us both 3D glasses because we were seeing a 3D movie. When we walked into the lobby, the employee that took our tickets made a mistake when she said the wrong theater number but then she corrected herself and said the correct number. After the lady gave us back our tickets, we walked over to the concession stand. At the concession stand, the employee there was also friendly to us. The guy at the concession stand let us take our time to decide what we were gonna get. We each got a slushy and if you buy two slushies, you get popcorn for free. After we finished paying for everything, we walked over to our theater number, walked in, and found a place to sit. After the movie ended, we threw away our trash, left Northbrook Court, and got a ride home. AMC Theaters at Northbrook Court is a fun movie theater to go to.

Disability Awareness:   Welcoming, Talked to me person-to-person, Friendly, Gave me choices, Gave me extra time, Respectful, Helpful when I needed assistance or accommodation, Flexible service

Yesterday AMC Theaters opened their doors early to allow a group of high school students a behind-the-scenes tour of their facility. The manager, Joy had her assistant Ben take the students on the tour. He did a wonderful job at explaining the various positions available at AMC and the duties associated with each of them. The students were given time to ask career-related questions and practice some informal interviewing techniques. Ben was very detailed in his answers & patient with them. He answered their questions and made everyone feel welcome. Thank you!

Disability Awareness:   Welcoming, Talked directly to the person/people with disability, Friendly, Gave extra time, Respectful, Has employees with disabilities, Physically accessible

Just read the review about AMC Northbrook's "inaccessibility." I don't use a wheelchair, but I know what you mean. Those doors are cumbersome and heavy. Times two! Plus, there aren't any staff immediately available in that area as it is a kind of hallway to get to the main ticket counter. These doors are not visible by staff at the ticket counter. AMC should add an accessibility button to automatically open the doors.

Disability Awareness:   Welcoming, Talked directly to the person/people with disability, Friendly, Gave extra time, Respectful, Has employees with disabilities, Physically accessible

There are two rows of handicapped parking outside the theatre, and no way to get in!!! There are two sets of doors to get through, and no door opener on either set. I've had to wait outside on more than one occasion waiting for someone to come by just to get inside. What a disappointment!

Disability Awareness:   Theatre doors need automatic openers for wheelchairs.

AMC Northbrook 14 is our favorite movie theater. As part of AMC Entertainment, which has partnered with the Autism Society of America, the theater is among many throughout the country to offer "sensory-friendly" showings of current children's films every month. The showings offer a safe and accepting environment for families affected by autism and other disabilities, and involve the use of dim lighting and lowered sound volume, among the other accommodations that this wheelchair-accessible theater provides. I heard from a teacher at a therapeutic day school in the area that AMC Northbrook was extremely accommodating when their students visited.

We've probably seen 50 movies at this theater, and in the earlier days, our son was not always the quietest theater-goer, but no usher ever complained to us. Of course, we always carefully picked our seating to minimize the possibility of disturbing other theater-goers, and brought whatever supplies we thought we'd need to keep our son comfortable and quiet throughout the show!

Also, the theater does hire people with disabilities. And with so many screens, we can usually find a movie with the G or PG rating we prefer. So, all around, we give this theater 5 stars!

Disability Awareness:   Welcoming, Respectful, Helpful with assistance or accommodation, Has employees with disabilities, Flexible service, Physically accessible