Review McDonald's - Fountain Square, Waukegan
This business has 3 positives and 0 negatives.
McDonald's - Fountain Square, Waukegan Image

McDonald's - Fountain Square, Waukegan

Not A JJ's List Disability-Aware Business Yet
Category: Restaurant/Cafe
Phone number: (847) 473-4116
Location: 3900 Fountain Square Pl., Waukegan, IL 60085
Website: http://www.mcdonalds.com
 
Review McDonald's - Fountain Square, Waukegan
This business has 3 positives and 0 negatives.
thecandycrushers875
thecandycrushers875
2:42pm 05/12/15
Good
Good

A consumer had a rough time while having coffee and both the staff and other patrons were all wonderful in the situation.

Disability Awareness:   Welcoming, Talked directly to the person/people with disability, Friendly, Gave choices, Gave extra time, Respectful, Helpful with assistance or accommodation, Physically accessible, Accessible Parking
thecandycrushers875
thecandycrushers875
1:02pm 04/24/15
Good
Good

The employees are always so helpful. They see us pull in and immediately come to open the doors to make it easier for wheelchairs or walkers to enter. They patiently wait for the consumer to order and are more than willing to change orders if a consumer is not satisfied.

Disability Awareness:   Welcoming, Talked directly to the person/people with disability, Friendly, Gave extra time, Respectful, Helpful with assistance or accommodation, Physically accessible, Accessible Parking
The Thrillers
The Thrillers
1:59pm 10/24/14
Good
Good

We brought our class here for a quick meal pick-up through the drive-thru to bring back a few items for a learning module that we were working on. The cashier taking our order was patient and friendly with our list of items. We were not rushed, which was nice. We had quite a few special requests because of diet restrictions and personal preferences and they were able to accommodate all of that with a friendly demeanor and without sacrificing speed of service.

Disability Awareness:   Welcoming, Friendly, Gave choices, Gave extra time, Respectful, Helpful with assistance or accommodation, Flexible service, Physically accessible, Accessible Parking

 
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