Review Walmart Supercenter - Waukegan
This business has 8 positives and 5 negatives.
Walmart Supercenter - Waukegan Image

Walmart Supercenter - Waukegan

Not A JJ's List Disability-Aware Business Yet
Category: Store/Market
Phone number: (847) 473-2193
Location: 3900 Fountain Square Pl., Waukegan, IL 60085
Website: https://savingscatcher.walmart.com
 
Review Walmart Supercenter - Waukegan
This business has 8 positives and 5 negatives.
The Thrillers
The Thrillers
1:26pm 08/30/16
Good
Good



Disability Awareness:   Friendly, Respectful, Helpful with assistance or accommodation, Has employees with disabilities, Accessible Parking
thecandycrushers875
thecandycrushers875
1:10pm 08/30/16
Okay
Okay



Disability Awareness:   Welcoming, Physically accessible, Accessible Parking
thecandycrushers875
thecandycrushers875
12:24pm 08/30/16
Okay
Okay

Need more cashier lanes open

Disability Awareness:   Welcoming, Friendly, Respectful, Physically accessible
thecandycrushers875
thecandycrushers875
10:14am 02/15/16
Okay
Okay



Disability Awareness:   Physically accessible, Accessible Parking
The Lions
The Lions
10:12am 05/19/15
Okay
Okay



Disability Awareness:   Avoided the person/people with disability, Ignored the person/people with the disability
thecandycrushers875
thecandycrushers875
11:26am 05/08/15
Bad
Bad

Employee did not address consumer (only spoke to staff member) despite the fact that the consumer was made her own purchases.

Disability Awareness:   Unwelcoming, Avoided the person/people with disability, Ignored the person/people with the disability, Unfriendly
The Lions
The Lions
10:31am 04/28/15
Okay
Okay



Disability Awareness:   Unwelcoming, Avoided the person/people with disability, Ignored the person/people with the disability, Inflexible service
thecandycrushers875
thecandycrushers875
8:41am 12/22/14
Okay
Okay

The aisles are not big enough to accommodate walkers or the extra large carts provided.

Disability Awareness:   Accessible Parking
The Thrillers
The Thrillers
11:34am 12/09/14
Good
Good

It is a challenge to navigate this very busy store, especially with someone using a walker. However, the cashier was very friendly and gave us plenty of time at checkout. She was also very patient when one of the consumers wanted to hand over the cash to pay.

Disability Awareness:   Friendly, Gave extra time, Respectful, Helpful with assistance or accommodation, Physically accessible, Accessible Parking
thecandycrushers875
thecandycrushers875
3:34pm 12/02/14
Bad
Bad

Extra wide carts and aisles with merchandise in the middle of them makes it difficult to navigate while using a walker. An employee stared and then went out of their way not to speak to us. Other shoppers stared angrily as we took extra time to proceed through the store.

Disability Awareness:   Unwelcoming, Ignored the person/people with the disability, Unfriendly, Disrespectful, Rushed the person/people with disability, Unwilling or unhelpful with assistance or accommodations
The Thrillers
The Thrillers
3:18pm 10/07/14
Good
Good

An overall good experience but the isles can sometimes be cluttered with stock items, making it difficult to navigate wheelchairs and/or walkers smoothly.

Disability Awareness:   Welcoming, Talked directly to the person/people with disability, Friendly, Gave extra time, Respectful, Physically accessible, Accessible Parking
The Lions
The Lions
3:11pm 10/07/14
Good
Good

Shopping for Halloween treats was fun. The client loved to shop and eat french fries at the McDonalds inside of the Walmart as a special treat.

Disability Awareness:   Welcoming, Friendly, Gave choices, Gave extra time, Respectful, Helpful with assistance or accommodation, Has employees with disabilities, Flexible service, Physically accessible, Accessible Parking
Jon
Jon
2:10pm 08/25/14
Bad
Bad

This Walmart in Waukegan is very large and busy. I suggest avoiding it for this reason. It can be difficult to get around while supervising a group of people with disabilities. The time you spend running around and searching for the right isles will turn your quick shopping trip into an all day event.
Even during the middle of the day on a weekday the parking lot was busy. This can be dangerous while navigating with a group of people with disabilities.
There are alternative grocery stores that are smaller and safer for those with disabilities .

Disability Awareness:   Not physically accessible

 
e.g. 123 N Main, Clark & Lake or Lisle Metra

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e.g. 123 N Main, Clark & Lake or Lisle Metra

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