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Review Charter One Bank- Evanston
This business has 1 positive and 0 negatives.
Charter One Bank- Evanston Image

Charter One Bank- Evanston

Not A JJ's List Disability-Aware Business Yet
Category: Bank/Financial
Phone number: (847) 869-4500
Location: 525 Main Street, Evanston, IL 60202
Website: http://www.charterone.com/
 
Review Charter One Bank- Evanston
This business has 1 positive and 0 negatives.
Mimi
Mimi
3:58pm 06/23/12
Great!
Great!

I visited this bank with a young woman with intellectual disabilities. She wanted to make a withdrawal with her ATM card, but found she had insufficient funds. We went inside the bank and spoke to a personal banker who checked the account and instructed the customer on how to solve the problem. The banker and other staff who helped were patient, courteous, respectful and friendly. One week later, on another visit to this same bank with the same individual with a disability who wanted to make a deposit, different employees were equally friendly, patient, courteous and respectful, especially in coaching the young woman on filling out the deposit slip.

Disability Awareness:   Welcoming, Talked directly to the person/people with disability, Friendly, Gave choices, Gave extra time, Respectful, Helpful with assistance or accommodation, Flexible service, Physically accessible