My CIF tutor and I walked to this AT&T store today to get assistance with a problem I was having with my cell phone. Immediately upon entering the store, a representative named Nick came up and warmly greeted us. I handed him my phone, and he was able to figure out the problem right away. The ringer was set to silent mode somehow, so that was why I couldn't receive calls. He reset it and gave the phone back to me. He did not charge me for this which I very much appreciate. My tutor and I then left the store and walked back to my apartment.

Disability Awareness:   Welcoming, Talked to me person-to-person, Asked me if I needed or wanted help, Friendly, Gave me choices, Gave me extra time, Respectful, Helpful when I needed assistance or accommodation, Flexible service, Physically accessible

I come here evry now and then to fill up my minutes for my cell phone ,and like coming here because of the self service machine that they have,and great customer service too.Even thought the door may be a bit narrow its accessible to move around in.

Disability Awareness:   Welcoming, Talked to me person-to-person, Asked me if I needed or wanted help, Friendly, Gave me choices, Gave me extra time, Respectful, Helpful when I needed assistance or accommodation, Flexible service, Physically accessible