The staff help me by tell me paid by window or on the train,The environment was nice,But enough room to find a seat people are nice and helpful I know of.

I was able to be independent because Alway bring cash for ticket and get home on metra and on CTA.Help me get station where my stop at to get off.Is faster and quicker way.

The first experience made me feel confused to not know which gate to get on.And hate wait whole hour to get on the train.I was relived to get off my stop.Now is easier to use and faster for me to use.






Disability Awareness:   Friendly, Helpful when I needed assistance or accommodation, Physically accessible