Review Hilton Hotels and Resorts - Springfield
This business has 10 positives and 1 negative.
Hilton Hotels and Resorts - Springfield Image

Hilton Hotels and Resorts - Springfield

Not A JJ's List Disability-Aware Business Yet
Category: Employer, Travel/Vacation
Phone number: (217) 789-1530
Location: 700 East Adams Street, Springfield, IL 62701
* this business has multiple locations
Website: http://www1.hilton.com/en_US/hi/index.do
Disability Aware Features:
  • Hires or would like to hire qualified individuals with disabilities
 
Review Hilton Hotels and Resorts - Springfield
This business has 10 positives and 1 negative.
Mathyis
Mathyis
8:35pm 10/26/15
Great!
Great!

I attended the Speak Up & Speak Out Summit last year and the hotel was quite tidy and clean as well. And i enjoyed how nice the hotel room and bathroom looked. I listened to the all of the keynote speakers and chose which break out sessions i wanted to attend with my friend and we had a great time getting to hang out during the sessions and free time also. I will be attending the summit this year too and am looking forward to it. The staff at the hotel were very generous and polite. The accommodations were nice and acceptable to my liking and i appreciated that a lot. I wish that the restaurant inside the hotel was cheaper though because i ate there the first year and it was delicious don't get me wrong but way too expensive for the money.

Disability Awareness:   Welcoming, Talked to me person-to-person, Asked me if I needed or wanted help, Friendly, Respectful, Has employees with disabilities, Flexible service, Physically accessible
john_r_l.sacni@comcast.net.
john_r_l.sacni@comcast.net.
11:05am 11/05/14
Good
Good

Bed was uncomfortable and the sink plunger was broken. Other than that, things were good.

Disability Awareness:   Welcoming, Talked to me person-to-person, Friendly, Respectful, Physically accessible
Sarah
Sarah
11:43am 11/04/14
Great!
Great!

physically accessible, ramps, welcoming, clean, service with a smile, respectfully, i feel great, wheelchair doors, listen to me, used a special door key,

Disability Awareness:   Welcoming, Talked to me person-to-person, Asked me if I needed or wanted help, Friendly, Gave me choices, Gave me extra time, Respectful, Helpful when I needed assistance or accommodation, Flexible service, Physically accessible, Accessible Parking
Cool Man
Cool Man
7:47pm 11/06/13
Great!
Great!

I was just there with speak up and speak out 2013 and i think this was a really nice event for people with disabilities.

The Hilton Hotel was very nice and staff were real nice and pleasant too. The elevators worked great with no problems and the rooms were nice n clean too. I hope to come back to the Hilton Hotel next year for Speak Up and Speak Out :) :) :)

Disability Awareness:   Welcoming, Talked to me person-to-person, Asked me if I needed or wanted help, Friendly, Gave me extra time, Respectful, Has employees with disabilities, Flexible service, Physically accessible, Accessible Parking
Jaje
Jaje
3:00pm 11/05/13
Great!
Great!

Nice people. Friendly. Swimming pool is great. Clean. Could use more accessible bathrooms. Just getting in the room can be hard with a power chair. We'd like to see shower chairs in the tubs for people with disabilities. More accessible rooms would be great. Door flasher would be great for hearing impairments. Should lower the beds in the accessible rooms.

Disability Awareness:   Welcoming, Talked directly to the person/people with disability, Friendly, Gave choices, Gave extra time, Respectful, Helpful with assistance or accommodation, Has employees with disabilities, Flexible service, Physically accessible, Accessible Parking
john_r_l.sacni@comcast.net.
john_r_l.sacni@comcast.net.
11:46am 11/05/13
Okay
Okay

The room for a friend got mixed up. She reserved a room with 2 Queen beds and instead she got a Handicap accessible Suite with a king size bed and a roll away bed. The person at the front desk didn't seem friendly to Cathy. One thing I noticed is that the counter at registration isn't wheelchair accessible. the Wi-Fi is kind of spotty, but it works. On a good note, the bed is very comfortable.

Disability Awareness:   Welcoming, Talked to me person-to-person, Friendly, Respectful, Physically accessible, Other, Brought me extra sugar when I needed it
Jaje
Jaje
11:18am 11/05/13
Good
Good

I'm here with Speak Up Speak Out! Our group thinks the service is great. The lady at the elevator gave extra help. It's a lot of fun. Extra blankets were provided. Love the food. A few us have some constructive comments: please set up the rooms as requested. A guest needed an accessible room and didn't get it. The waitress in the restaurant gave us really good service.

Disability Awareness:   Welcoming, Talked directly to the person/people with disability, Friendly, Respectful, Physically accessible, Accessible Parking
Tim
Tim
11:36am 10/31/12
Great!
Great!

I was recently at the Hilton Hotel for a conference and the customer service was great. The elevators were accommodating and the people who worked at the hotel were friendly.

Disability Awareness:   Welcoming, Talked to me person-to-person, Asked me if I needed or wanted help, Friendly, Gave me choices, Gave me extra time, Respectful, Helpful when I needed assistance or accommodation, Flexible service, Physically accessible, Other, Accessible Parking, comfortable
•Grumpy
•Grumpy
2:22pm 11/18/11
Great!
Great!

I was at and event with speak up&speak out. I think that the Staff did a great job.In all deparment next year is going to be great too.The service was good too and they gave or food out right away too. They need to try to get a wheelchair for the van when people is coming from the train station .Our group like it so much we are thinking about coming up t here sometime in the spring time for a time as a group .

Disability Awareness:   Welcoming, Talked to me person-to-person, Friendly, Gave me choices, Gave me extra time, Respectful, Has employees with disabilities, Flexible service, Physically accessible
helping hand
helping hand
7:33pm 11/16/11
Okay
Okay

I was just at the hotel for a speak up and speak out summit it was great as far as the summit part was. The hotel was not very wheel chair friendly . The rooms we could not get the chair in the restroom to toilet our people.The food for the summit was not people friendly we are serving the disabled they can not eat a wedge of lettuce. The food needs to be more eatable for them.We need to be able to take care of there need in there rooms with the accessibility due to them

Disability Awareness:   Not physically accessible, No Accessible Parking
Tex
Tex
11:39am 11/04/10
Great!
Great!

they go out of they way to help any one. I love this hotel. every thing was clean and comfortable.

Disability Awareness:   Talked to me person-to-person, Asked me if I needed or wanted help, Friendly, Gave me choices, Respectful, Helpful when I needed assistance or accommodation, Physically accessible
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