When companies think about diversity and inclusion practices they usually consider what efforts are being made about inclusion of different genders, races and sexual orientations. But what about disability inclusion and what is your company doing about it? Maybe your company is physically accessible, but what happens when an employee with a disability joins the ranks or a customer with a disability enters your doors?
A key to success in diversity inclusion in your company is learning to communicate in a disability-aware way with and about customers and employees who have disabilities. Recently some forward-thinking companies and cultural institutions got on board through Disability Awareness Trainings. Staff received hands-on training in the right, and wrong, way to interact with employees and customers who have disabilities. Even Toad & Co., a clothing company in California got trained. Hear what some recent trainees had to say about their Training experience:
This is the most innovative training I’ve seen in many years. Comcast employee
Everything covered in your training is valuable information for customer service and interaction with people with disabilities inside and outside of a business setting. Forest Preserves of Cook County employee
Good to hear directly from people with varying disabilities and their personal experiences. ComEd employee
It was highly beneficial to learn about better social and language tools when interacting with persons with disabilities. Art Institute of Chicago employee
I never knew about person-first language or 508 compatibility until today. We definitely need to build awareness. Discover Financial employee
I think it’s important for businesses to be educated and exposed to applicants with disabilities to increase actual hires. Kartemquin Films employee
The Trainings break down the stereotypes of people with disabilities and enhance the knowledge that people need in order to make business culture more inclusive. They are a safe place where staff can explore situations that might otherwise feel uncomfortable. Learn about the Players here.
Is it your turn? Yes! I want information about getting a Training for my business.
Since 2009, the JJsList.com Disability Awareness Players have been helping businesses’ diversity and inclusion efforts through Disability Awareness Trainings. So far, the Players have reached more than 6,000 staff of companies, organizations and schools.