The JJs List Blog

Great resources for ADA Compliance Guidelines

Posted by on March 6, 2013 - 25 Comments

We often get asked about compliance with the Americans With Disabilities Act at our Disability Awareness Trainings for Businesses. So here’s a quick guide around ADA Compliance.

We’ve picked out answers for some of the most commonly asked questions for you here. You can find more information from our friends at Illinois ADA Project and Equip for Equality.

English: American Sign Language interpreter on...

American Sign Language interpreter (Photo credit: Wikipedia)

Q: Cost of reasonable accommodations – who pays?

A: Employees with disabilities must be provided equal opportunities to participate in training to improve job performance and provide opportunity for advancement. Training opportunities cannot be denied because of the need to make a reasonable accommodation, unless the accommodation would be an undue hardship. Both employers (under Title I), and places of public accommodation, (under Title III), have a duty to provide reasonable accommodations. (Read more)

Q: What are requirements for website accessibility for a public accommodation?

A: In order to be an equivalent service, someone with a disability should have the same degree of access. It is not the responsibility of a public accommodation to provide computers for it’s customers or the software that someone who has a disability needs in order to access the Internet. The obligation of a public accommodation is to ensure that someone visiting the web site is able to navigate the web site and transact business the same as someone with out a disability, whether or not they use assistive technologies. (Read more)

English: ADA Access Ramp

ADA Access Ramp (Photo credit: Wikipedia)

Q: What are ramp requirements like?

A: The least possible slope shall be used for any ramp. The maximum slope of a ramp in new construction shall be 1:12. The maximum rise for any run shall be 30 in (760 mm). The minimum clear width of a ramp shall be 36 in (915 mm). (Read more)

For more answers to other questions around the ADA, visit the Illinois ADA FAQ page, their resource page, and the Equip for Equality page.


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Tony H. Zahn says:
Mar 17, 2013

I have a step son who has a deteriorated hip joint .He needs to take some time off from work to get a replacement joint . The time is approximately 6 weeks.His employer will give him the time off but will not provide any compensation while he is off.He cannot pay any of his bills or feed his family without some kind of income. My question, is there any type of help he can get and where can he get some help.Without the operation,he will not be able to walk soon.If you have any info it would be deeply appreciated.

G. Ray Simpson says:
Apr 02, 2013

On Friday March 29,2013. My wife and I joined our Pastor and his wife for lunch. The restaurant they chose had approx. a 7″ step outside the rest. It was not marked at all. It was almost the same color as the rest of the foundation. They had a center railing but nothing on either side. It was very sunny, our Pastor met us with the door open to inform us that we were gong to eat inside. My wife tripped on the step and fell. She landed on her knees and struck her face on the right side. It knocked her out for a few seconds. With the help of my Pastor we picked her up.
I took her inside to sit down. She had a big pump knock on the side of her right eye. The waitress brought us ice immediatly. She applied it to her face, knees and top of her hands. I took her to the emergency room of our local hospital. The hospital took a CAT scan and took x-rays of her hands, arms, knees. It showed that she had no broken or fractured bones. She was advised to apply ice and watch for a lot of sweeling. We waited at the hopital for approx. 6 hours to be taken care of.. My question is, Who is responsible to have the step marked that they have to step up or down. We’ve heard that it is not necessary. Our concern is that someone could get seriously hurt. We would like an answer to this, because I’ve seen other Rest. and stores mark the areas. Or warn people with a sign to watch your step.

Sam K says:
Apr 16, 2013

In order to be ADA compliant does a residential street ( 40″ curb to curb) require sidewalk on both sidesand ramps at all 4 corners at intersecting streets? Or is sidewalk and ramps on only one side sufficient for the City or public agency to meet ADA requirements?

S. Green says:
Apr 28, 2013

My daughter, aged 23, uses Access Transportation Services on a regular basis. She suffers with Autism, Bi-Polar, and Epilepsy. I am one of her court-appointed conservators. Therefore, I can legally speak for her. I just had the most unpleasant experience with the man making travel arrangements. He was short and curt with me. He played mind games with me and made me hang up and call back with information that he obviously already had. He started treating me with a LITTLE MORE respect, when it became obvious to him that I wasn’t disabled. I did ask for his full name. He gave me his first name, only. Access records all of their calls, without the caller’s permission. I hope when his supervisor hears the way he handled this call, he’ll receive some “re-training”. Also, I hope that he realizes that his job is not secure, given that way he treats the public. (Even IF he works for ADA, DMH, and/or the Dept. of Transportation).

nadege adrien says:
Apr 29, 2013

I own a co-op apartment, my son is wheelchair bound, it is the board’s responsibility to widen the entrance to the bathroom door or mine? I pay 1120.00 in maintenance fee monthly. I think the property management and the board are responsible to widen the entrance to the bathroom so he may use it in lieu of me picking him up to enter it, my back cannot take it anymore. Please respond

Robert Slack says:
May 03, 2013

I was on the public transit with my new service animal who is still young but is in training to be my service dog. I carry my letter from my DR everywhere I go. I did show them this letter and also called the Lane Transit office number to file a complaint as well. If I am not mistaken they are not allowed to ask what my disabiility is but they did. When I infromed her his main prupose was for getting me out of the house to exercise more due to chronic pain she responded you can do that alone. I responded actually I cant because of my anxiety. I have anxiety after being attacked and beaten there for wont harly leave my house to do anything because I have to do this alone. Are they allowed to ask those questions ? Can they deny him just cause he is still young (4 months). When I sat on the bus he layed right at my feet just as a Service animal is supposed to do. They are telling me I can not ride the bus with him yet that is my only means of transportation

Susan Stanton says:
Jun 18, 2013

There are numerous elderly occupants at:

Shores Colonial Condominiums
Martin Rd. @ I 94
St. Clair Shores, MI 48081

There are a front and back entrance that require ramps so people with wheelchairs have access to get in and out.

Thank you.

Kally says:
Jun 23, 2013

My daughter is in a self contained special education classroom at her school. There are handicapped children in the classroom that have mobility issues. They have NO handicapped bathroom for these students. As for as I know there is no handicap bathroom at the whole school. Who can I contact about this? The school administrators do not care.

Diane Fenstermaker says:
Jul 01, 2013

As a cancer survivor do I qualify under the americans with disabilities act against hostile coworkers.

yongshuling says:
Jul 08, 2013

Hi Diane,

Thanks for reaching out to us. Please visit and look up your state on the right navigation bar. The organizations listed there will have a greater understanding of the laws and resources available in your area.

Thank you, we hope this helps.


yongshuling says:
Jul 08, 2013

Hi Kally,

Thanks for reaching out to us. If you visit and look up your state (right navigation bar), you’ll find a list of local organizations you can reach out to. They’ll be more familiar with the laws and resources in your area.

Hope this helps!


yongshuling says:
Jul 08, 2013

Hi Susan,

Thanks for reaching out to us. We recommend contacting the Michigan Protection and Advocacy Service, Inc. at 517-487-1755 VOICE/TDD \ 800-288-5923 (IN STATE) or ECERANO@MPAS.ORG.

Hope this helps!


yongshuling says:
Jul 08, 2013

Hi Robert,

Thanks for reaching out to We’ve recently reached out to a Chicago Dog expert to write more about service dogs and businesses, and you can see the post at: Hopefully that helps clarify a few things. If you need further information, I do recommend looking up your state at and reaching out to a local organization listed.


yongshuling says:
Jul 08, 2013

Hi nadege,

Thanks for reaching out to us. I do recommend visiting and looking up your state in their list. You’ll be able to find a local organization well versed in the law and resources there.


yongshuling says:
Jul 08, 2013

Hi Sam,

Thanks for reaching out to us. I recommend contacting Disability Rights California at 916-504-5800 or for information about CA. Hope this helps!


tim says:
Aug 07, 2013

I live in a small town and there are very few businesses I can get into the ones I can don’t have wheelchair accable restrooms which is very embarrassing is there a law that can help me thank you

yongshuling says:
Aug 07, 2013

Hi tim,

Thanks for reaching out to us. What state do you live in? You could try visiting and looking up your state in their list. You’ll be able to find a local organization well versed in the law and resources there.


Rita says:
Aug 19, 2013

If a building is 27 years old and nothing has been touched in all those years if it the law to become ADA compliance?

This article offers clear idea in favor of the new users of blogging, that in fact how to do running a blog.

P. Staples says:
Oct 12, 2013

What is the legal ADA definition of service animal? Can a cat or cats be considered a service animal as an accommodation for a disability under ADA?

Philister Sidigu says:
Oct 14, 2013

Hi P.Staples,

According to “Service animals are defined as dogs that are individually trained to do work or perform tasks for people with disabilities.”
More information is available at

boxer dog rehoming says:
Mar 06, 2014

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Philister Sidigu says:
Mar 12, 2014

Thank you, we’re glad you enjoyed our blog. Please feel free to share and/or comment.

Terry Cormier says:
Aug 11, 2014

Are there any regulations definining where a service dog can go in a hospital with the patient they are servicing. Please advise.

Philister Sidigu says:
Aug 20, 2014

Hi Terry,

I suggest contacting the specific hospital you are going to with the service dog. They should be able to give you that information.

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